What is virtual care?

Virtual care (or a virtual Dentist appointment) is a way for you to talk to your Dentist or specialist by telephone or by video from the comfort of your own home.

What are the benefits of virtual appointments?

Using virtual appointments means you can still talk to or see your Dentist or your specialist.
It also means you can stay home and limit your risk of exposure to COVID-19, which helps to keep you, your Dentist /specialist, and other patients safe.
This is especially helpful if:
- you have a chronic illness or feel at risk,
- you want to minimize in-person visits
- you need to be screened for COVID-19
- you need care related to COVID-19.

What do I need for a virtual appointment?

If you feel most comfortable talking to your Dentist or specialist over the phone, or your Dentist/specialist has recommended telephone appointments, all you need is a phone.
If you and your Dentist or specialist have decided that video appointments are best, then you need:an email address
- an email address
- access to the internet a smartphone OR a tablet OR a computer with a webcam and microphone (many have these built in)
- If you are using a mobile device like a smartphone or a tablet, your Dentist may ask you to download a free Zoom application

How does a telephone appointment work?

With a telephone appointment, your appointment will be done completely by phone.
Your Dentist or specialist will tell you if you should expect a call, OR if you should call the office for your appointment.

How does a video appointment work?

With a video appointment, your appointment will be like a face-to-face visit.
Your Dentist or specialist will provide you the information you need to get started.
Your Dentist or specialist use a Zoom program to start face-to-face appointment.

Do I have to pay for virtual care?

No , your virtual appointment is Free.

To book Virtual appointment with your Dentist please contact us by phone or email:

Please contact us on: 02087557900
Email us on: highstreet@eyesmile.com

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